Product Design & Dev Agency For B2B SaaS Companies

Yes, if you want ERP systems, PowerPoint design, websites, surveys, branding or AI chatbots from one partner. We work best with businesses that want senior-level design and engineering without managing several suppliers.

Every project starts with a signed Scope of Work that lists exactly what you get and what you pay for, and you sign off your brief before we begin.

If your needs fall outside what we do, we will say so early. The easiest way to find out is a free 30 min intro call, where we talk through your goals and what a sensible first project looks like. There is no obligation. Whatever you decide, you will get a straight answer and a clear next step, with nothing hidden in the small print.

Yes. Strategy, design, build and launch all sit under one roof, so you don't need to manage separate agencies or pass work between a designer and a developer. We offer UI/UX design alongside low-code, no-code and custom code development.

Your project runs in milestones: the first major design deliverable, then development and revisions, then final delivery and launch. You approve each phase before the next one starts.

We build and stage in our own environments unless your SOW says otherwise, and nothing goes live until you have approved the staging version in writing and our Project Manager has signed off. The result is one accountable team from the first conversation to a finished, working product. Because designers and developers talk to each other from the start, design choices stay practical and the finished product matches what you approved.

We give you one partner across your whole stack, senior-level work on every project, fixed scopes and 3 rounds of revisions included. Most agencies specialise in one area, which leaves you coordinating a designer, a developer and a marketing supplier yourself.

Our terms are clear too. The Scope of Work is the single source of truth, so if it isn't listed it isn't included. New ideas are always welcome, and we price them in a Change Request within 3 business days.

Payment is milestone-based, so each phase unlocks as work is approved, and we spell out what counts as a revision and what doesn't. You know what to expect before we start. That mix of senior people, plain terms and one team is what keeps projects on track and clients coming back to us.

Every project starts with a free 30 min intro call. We learn about your goals, agree a scope and price, then kick off once you approve the plan.

Before work begins, we review your brief together and you sign it off. If you used an AI tool like ChatGPT to draft it, that's fine, but please read it through first, as AI documents can include directions that clash or go beyond your budget.

Work then runs in milestones, starting with a 40% deposit at kickoff so we can schedule your project and begin planning. Ready to talk? Use the Book an Intro Call button on this page. There is no pressure at this stage. The call is simply a chance to ask questions, hear how we work and see if it feels right.

A senior designer and developer lead every project, and you speak directly with them, not an account manager. Your Project Manager is the single point of contact for feedback, approvals and change requests.

All communication runs through the project channel we agree at kickoff, and we aim to reply within 1 to 2 business days. Please use it rather than contacting individual team members on personal social media, phone or email.

We ask for feedback within 5 business days. If you will be away, tell your Project Manager and we will plan around it. Steady communication protects both your schedule and the quality of the work. You always know who to ask and where to ask it, which keeps projects calm even when deadlines are close and plans change.

Often, yes. Tell us your date on the intro call and we will say honestly what is achievable and what to prioritise. Your deadline goes into the Scope of Work, and because projects run in milestones, we can focus first on what matters most for that date.

The biggest factor is how quickly feedback and approvals come back. We ask for replies within 5 business days, and a deliverable with no response in that window counts as approved so the project keeps moving. Gathering all comments into one round helps too.

If a new idea comes up midway, we scope it as a Change Request within 3 business days and tell you the timeline impact before anything starts. And if a deadline isn't realistic for the scope, we will say so and suggest a sensible alternative. Being upfront at the start means fewer surprises later, and you can plan your launch around dates you can actually trust.

Yes. We scope launch-ready packages for early-stage teams and can grow the work as your roadmap does. Projects are paid in milestones, with a 40% deposit to begin and further payments tied to each approved phase, which makes cash flow easier to plan.

You work directly with senior people, so decisions are made quickly. Still shaping your idea? Book an intro call and we will help you find a sensible first step. Starting small is perfectly fine, and it is often the safest way to test ideas before putting a bigger budget behind them.

Yes. We offer flexible ongoing support for fixes, updates and new features, scaled around your needs. Once final files are handed over or code is deployed, the project is complete, so ongoing work is agreed separately.

Anything new, like extra pages, new features or integrations, is scoped as a Change Request with a clear price and timeline. Smaller fixes to approved work, such as a broken link or a mobile layout issue, are quick to handle.

If you want handoff documentation for custom code, plugin setups and system architecture, ask before the project starts so it goes into the SOW. And if you have concerns about final delivery, email info@orbix.design and we would always rather make things right. Tell us what you expect to need after launch and we will shape a plan that fits. Whether you need a quick fix or a longer plan, we will keep the cost and the scope clear so you can budget without guesswork.